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Austin Macauley Publishers

Austin Macauley Publishers

www.austinmacauley.com
What is your customer experience with Austin Macauley Publishers?

Austin Macauley Publishers Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Austin Macauley Publishers has 1.6 star rating based on 38 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Are contactable, Getting published, Good at looking legit.
    Cons: Could be a little cheaper, Do not reveal upfront they are a vanity press, Dont answer questions.

  • Recent recommendations regarding this business are as follows: "Avoid them", "I had my contract reviewed by a corporate attorney who writes and reviews multi-million dollar contracts. They said my contract was fair to me and fair to my publisher.", "AVOID AT ALL COSTS--SCAM.", "Have realistic expectations.", "Do not engage with this company as they are only after your money and they do not reply to letters".

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Austin Macauley Publishers - They pitched me with very flattering praise of my...
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Top Austin Macauley Publishers Reviews

Positive Review

"If you are an ‘unknown’ author it is difficult to get your book out into the public."

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Austin Macauley has an excellent marketing team that will make your book visible through websites that reach out to the public in over 40 countries! And,...

Critical Review

"To give an opinion"

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They published my book at great cost few years ago. They don't care if the book sells or not. I wish I have read more about them, back then. User's...

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Keith B Gjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Paris

To give an opinion

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They published my book at great cost few years ago. They don't care if the book sells or not. I wish I have read more about them, back then.

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User's recommendation: Avoid them

Richardo Vwm

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Verified Reviewer
| map-marker New York, New York

They pitched me with very flattering praise of my self-published book virtually assuring success! They got my 1/3 of $2900 and after 9 months only sold 3 copies! They are a scam!

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Austin Macauley Publishers - They pitched me with very flattering praise of my...
Austin Macauley Publishers - They pitched me with very flattering praise of my... - Image 2

The final version had numerous typos. The production team and marketing team were virtually impossible to work with.

They did not market the book to reviewers and audiences that would appreciate it, but rather sent out a pro-forma list of papers, booksellers, and libraries and received zero requests! They clearly lied to me about the potential for my book!

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Loss:
$2900

Preferred solution: Full refund

User's recommendation: Avoid Austin Macauley and any other vanity/hybrid publishers like the plague! They are all a scam!

Martin Wbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Basel, Basel-City

Breach of Contract, Misrepresentation, Fraud

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Original review updated Jan 13, 2025

Authors beware, Austin Macauley Publishers is not a publishing company but a company of parasites on the human creative impulse.

AMPs favoured tools are misrepresentation, false promises, creative accounting and legal threats:

First, they present themselves as a legitimate hybrid publisher, when in fact they barely qualify even to be called a vanity press.

Second, they promise you heaven and earth if you pay their ridiculous prices to publish your book. They will then proceed to deliver nothing but the barest minimum: they only "publish" your work so they can't be sued too easily.

Expect incompetent editing that you could do yourself in a half hour to take a year, and expect covers more suited to disgrace your work.

Expect their idea of "publishing and promoting" of your work to amount to no more than listing an e-book on the internet - which you can do yourself, say through Kindle Direct Publishing.

Third, expect to be defrauded on royalties and rights sales, and above all, expect to be told that royalties are only paid once the amount due reaches some threshold, rather than after each half year as their own contracts specify.

Fourth, expect to have all your complaints at their vast incompetence met with opaque replies or, if their finances are endangered, their favoured tool: legal threats which they hope you'll be too uninformed to counter. Note that AMP interprets the law very liberally, and that they are quite happy to systematically breach their own contracts.

Look elsewhere if you want to publish anything: you're better off throwing your books and your money down the drain than throwing them at this collective of scammers.

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Pamela G Qav

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Verified Reviewer

Follow up review of Austin Macauley.

Updated by user Mar 15, 2025

They finally paid me my royalties after you sent them the review i wrote. They also revoked my contract.

They published a book that i wrote a few months ago.

I paid $2500 and then cancelled my contract because i complained. I will just try and let people know what a scam they are running.

Original review Feb 28, 2025

Firstly, it does not surprise me that Austin Macauley refused to read my review that you sent to them. They are cowards and they know their enterprise is shady.

I did receive my royalties, though - all 28 pounds. Coincidence? That would have no doubt dented their coffers. They also terminated my contract for complaining.

What a great business strategy: get the money, then get rid of the client. I have to emphasize again, this company is bad news. It advertises as a publishing company, admittedly, a hybrid one. You pay your $2,500, and then they have you.

There is no publishing involved - bare minimum marketing, your book is advertised on Amazon. They do not print any books in advance, only when a customer wants one, and then the customer has to wait weeks for a said book. The illustrations are shoddy. I had to edit the book myself three times.

Apparently, they have difficulty with the English language. They have no outlets to distribute your work. They need their arm twisted to pay you your royalties. The truth is, they have your money.

Job done! They know the market is saturated, mainly due to them. They couldn't care less if your book sells. Tell me, would you pay for a house that the builder had no idea how to attach a roof or windows?

No!

So, why should this company advertise as a publishing house when they have no intention or expertise to publish? (Granny with a bee in her bonnet)

View full review
Loss:
$2500

Preferred solution: This company investigated for false advertising and fraudulent practices

Yafet Ixi
map-marker Wilbraham, Massachusetts

They Scammed Me

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They acted as if they were interested in publishing my work. (I'm already a published author.) They sent me a contract and in its text was a provision that I WOULD PAY THEM $7000 TO PUBLISH MY WORK.

I told them they were out of their minds and that I would never pay anyone to publish my hard work. They sent back an obnoxious email telling me they had voided my file. They are an absolute scam.

Absolutely SHAMEFUL. Don't waste your time.

View full review

User's recommendation: AVOID AT ALL COSTS--SCAM.

1 comment
Austin Macauley Publishers

Hi Yafet, Whilst we cannot locate your correspondence with Austin Macauley Publishers, we understand that every author has different expectations when it comes to publishing. Denoting our publishing services as illegitimate can affect our hard working and talented authors that reside with us currently.

Our publishing contracts are determined based on an editorial assessment of each manuscript, and we strive to clearly communicate the terms involved. At Austin Macauley, we believe in giving authors the opportunity to be seen and heard to highlight their books and be visible in the professional publishing industry. This is why we utilise a partnership publishing model, which gives us both the opportunity to offer standard contracts at no cost if deemed mutually beneficial and the option to offer a partnership contract. If a partnership contract is offered, you will be required to contribute financially to publishing the book which is discussed with our editorial team and noted in an offer letter and contract.

Our model, is also utilised by other publishers in the industry, self publishing is also an avenue that requires investment from authors.

If our publishing services are not of interest, we kindly part ways in the hopes authors will choose the best route that fits their publishing goals. Warm regards, Austin Macauley Publishers

Anonymous
map-marker Schenectady, New York

If you are an ‘unknown’ author it is difficult to get your book out into the public.

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Austin Macauley has an excellent marketing team that will make your book visible through websites that reach out to the public in over 40 countries! And, should you need illustrations for your book, their art department is phenomenal!

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User's recommendation: I had my contract reviewed by a corporate attorney who writes and reviews multi-million dollar contracts. They said my contract was fair to me and fair to my publisher.

1 comment
Austin Macauley Publishers

Hi, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our marketing and design departments.

At Austin Macauley, we're passionate about supporting our authors and helping their work gain visibility worldwide.

We appreciate your trust and look forward to continuing this successful journey together. Warm regards, Austin Macauley Publishers

albert e Wlr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Royalty fraud

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Updated by user Feb 20, 2025

Their modus operandi is cheating authors of royalties, to make up their profits.

Original review Jan 21, 2025

My review was originally positive, based on production, marketing, etc. Unfortunately, I must admit to having been ripped off on royalties, having sold only 13 copies in six months.

And since I've seen 22 copies of my book 'Vlad Dracula: The Impaler' in library databases in my home province of Saskatchewan, and over thirty in college libraries around the world, and another 16 used copies online, I now have incontrovertible proof that they've been issuing falsified royalty statements at random (not everyone at AMP has experienced this, so it must be randomly chosen).

Since these sales were in early spring, their claim that it was after the statement date is clearly false. Utter crooks!

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User's recommendation: Self-publish - or if you have been published by a hybrid publisher, re-release it as a self-published book.

Anonymous
map-marker Schenectady, New York

It seems some writers do believe that once you’re published you ought to be an overnight sucess!

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Did you know that the famous dr. Seuss books did not become popular overnight!

It took 20 years for Mulberry Street to become a success and another 10 years for the rest of his books to sell. New authors (unless you are a known celebrity) do not become an immediate success!

New unknown authors may have written the greatest of books, but it takes time, even with the best marketing, to become a best seller. Thats just reality.

View full review

User's recommendation: Have realistic expectations.

1 comment
Austin Macauley Publishers

Hi, Thank you for your thoughtful review! You're absolutely right—building recognition as an author is often a journey that takes time, dedication, and consistent effort.

We appreciate you highlighting this important expectation.

We look forward to supporting you further in your publishing journey. Warm regards, Austin Macauley Publishers

Angie P Qcb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Make people aware that this company is a total mistake

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This company is trying to force me to pay for a contract even though their promises seem too good to be true, and I haven't heard one successful or positive story from this company. Now, they won't leave me alone. They are like, 'Pay up or else,' type of deal.

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Preferred solution: Apology

User's recommendation: Be cautious and do your research before making decisions

1 comment
Austin Macauley Publishers

Hi Angie, Whilst we cannot locate your correspondence with Austin Macauley Publishers, we're saddened to hear about your concerns. Our intention is never to pressure any author into signing a contract, we encourage authors to carefully review and consider the contract terms, ensuring they align with their publishing goals.

If you are offered a contract, the offer letter and publishing agreement will define the nature of the contract.

Please feel free to contact us directly if you wish to discuss your experience further. Warm regards, Austin Macauley Publishers

Anonymous
map-marker Stillwater, Minnesota

Horrible experience with getting paid the royalties they owe me.

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Make their paperwork easier to understand and quit defrauding people. They dont reply to letters and will not explain the quarterly reports.

View full review

User's recommendation: Do not engage with this company as they are only after your money and they do not reply to letters

1 comment
Austin Macauley Publishers

Hi, Whilst we cannot locate your correspondence with Austin Macauley Publishers, please reach out to us directly, providing your author details, so we can promptly assist you in addressing these issues. Our royalty reports are intended to be transparent and understandable. Warm regards, Austin Macauley Publishers

Salah Bvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reading, Reading

Austin Macauley butchered my book

They got everything wrong. Even the characters genders!

Editorial errors. Horrible images copied from internet stock pictures pssted on. Shocking.

Traumatic. I want to join others for a class act against them.

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User's recommendation: Run!!

1 comment
Austin Macauley Publishers

Hi Salah, We are sorry to hear about your dissatisfaction with the production of your book. It is always our goal to faithfully execute an author's vision.

Accuracy in details such as character depictions and the quality of images is crucial. Please note that we ensure that all books are published only after receiving final approval from the author on the edited copy, emphasizing collaboration and approval at each stage of the process. Could you please reach out to us directly with specific details or share your pen name or book title with us to investigate the matter thoroughly? We are committed to improving our processes to ensure that each book we publish meets both our standards and the expectations of our authors.

Your input is invaluable in helping us enhance our service. Warm regards, Austin Macauley Publishers

Christine Smp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Less than 1 on the scoring! failed on ALL points

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Updated by user Sep 10, 2024

they're not honest and will not give me audit proving their sales figures are correct. and there's loads of other issues they are skirting

Original review updated Sep 03, 2024
Before I begin, let me please state I am looking for other AM authors who want to join me in a class action suit against this flimflam organization.
I paid AM $3,000 because they have a marketing department that I was told would champion my political/adventure memoir. I am a journalist, not a marketer and needed that bit of it in the worse kind of way.
So, now to begin at the beginning --- they proposed a cover that shoddy and I created my own.

I was told it was going to be edited. They did NOT edit. The manuscript went into proofing -- their proofreaders must have only a 4th grade education! I did the editing and the proofing!!!

The proofing process took an extra 3 months b/c THEY kept putting mistakes into it.
The Feb before my launch, a Washington Post literary critic ASKED to read my memoir as an ARC. I informed the marketing dept of that in March, along w/ the critic's home address. He didn't receive his ARC UNTIL A WEEK AFTER the book's August launch. Since I'm a newcomer in the DC area, I would have thought the marketing would inform me of the Library of Congress Book Festival and provide me with materials to hand out to the 1000s of avid readers.

I found out about the festival the Day Before it was to occur thru a friend, not my marketing dept. This abyssmal marketing dept failed every single time and I had to prod them for any and everything. In other words, they did NOTHING to champion my memoir, which could have been a bestseller. The reviews I've gotten on FOUR continents have been one rave 5-star after another.

Yet, my marketing dept sat on their ***
Finally, the royalties department pulls numbers out of the air and doesn't pay author the true sum of their royalties.

I encourage all disgruntled AM authors to join me in a class action suit. Let's put Austin Macauley OUT OF BUSINESS!
View full review
Loss:
$3500

Preferred solution: Full refund

User's recommendation: join the class action suit against this so-called publisher. you can find me on facebook & message me

5 comments
Guest
reply icon Replying to comment of Guest-2582390

Hi. I will join too

Guest

What’s your Facebook?

Guest
reply icon Replying to comment of Martin Wbn

Hi Martin, you can dm me on facebook chat... What's your story w/ AM?

Martin Wbn

+1 to what is your facebook. I want in on that class-action against these deceitful incompetents.

Guest

I want to join you on this lawsuit what’s your Facebook? Because we need to stop this company from ripping people off!!!!

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Anonymous
map-marker Manchester, England

Bad experience

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I engaged them to publish two of my books paid them £4k. I had nothing but issues throughout.

What a terrible mistake. Failed to provide the service expected. I felt they failed especially in marketing (or the lack of) my books. What a disaster and a disappointment.

I asked them for a refund they refused. I am now going to consider court action to recover my money.

Love to have statements from people with similar experiences in support. Avoid

View full review

User's recommendation: Avoid

1 comment
Guest

What type of moron pays for a second book to be published, before he/she even sees the royalties from the first? LAME.

Cindy H Dwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No royalties paid no wonder the big high rise buildings

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Austin Macauley Publishers - No royalties paid no wonder the big high rise buildings
Updated by user Jul 11, 2024

I filed a fraud charge with the Attorney Generals office and would highly recommend others doing it as well ..Also the better business bureau .They act like they owe me no money .

Original review Jun 11, 2024
I sold books for 9 months and received 112.00. I alone spent 800.00 and many friends and family bought.

This company is a scam.

They afford the high-rise buildings with your money. Trump Tower people, come on, it's a joke.
Cindy Holloway Medlock
View full review
Loss:
$4000

User's recommendation: Run

4 comments
Austin Macauley Publishers

Dear Cindy, Thank you for sharing your concerns with us. We'd like to clarify that royalties are calculated based on actual sales figures provided by distribution channels and retailers on a sale or return basis.

Our publishing agreements are entered in good faith by both parties. When offered a publishing contract, the offer letter and publishing agreement will define the nature of the contract.

We wish you all the best in your future writing ventures. Warm regards, Austin Macauley Publishers

Jayli Myp

You might want to submit a fraud statement to the Attorney Generals office l did ..of New York City they need to come down ..look online and file ..

Guest

High-rise buildings? Have you ever visited one of their offices?

Some weeks ago, on a different forum, I was reading about a UK author who was unhappy with the lack of communication from Austin Macauley. So, they decided to visit Austin Macauley’s office at Canary Wharf, London, in an attempt to talk to someone face-to-face. They found that the office was simply a post-box service, not a functioning office as such. No staff.

Their operation is mainly run from an industrial estate in Cambridge, UK. (Not Cambridge in the USA).

A lot of Austin Macauley’s operation is ‘gloss’ - fancy websites and fancy statements about how they ‘help’ aspiring authors. What goes on behind that glossy curtain is a joke.

Guest

Please contact me on facebook messenger to discuss suing these horrible people

View more comments (3)
Anonymous
map-marker Brisbane, Queensland

I sent my book to them last year

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They sent me a bill for over $7,000. Australia dollars.

Because I had signed the contract, I had to pay them $2,500. To get rid of them.

View full review

User's recommendation: Beware

1 comment
Austin Macauley Publishers

Hi, Whilst we cannot locate your correspondence with Austin Macauley Publishers, we are unable to comment further on your journey. Our publishing process, including all associated costs, is clearly outlined in our contracts and offer letter, and we strongly encourage authors to carefully review these terms before signing and the journey of publication commences. Warm regards, Austin Macauley Publishers

Jim P Ana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norwich, Norfolk

Expression of my satisfaction with the resolution offered. I would therefore like to terminate this complaint for now. I would like you to notify Austin McMacauley Publishers of my termination. Thanks

Updated by user Sep 21, 2024

This was not meant to be a complaint about Austin McCauley Publisher. Please delete all related information. I will be gratefulThanks

Original review Sep 16, 2024

Please allow me to express my disappointment with the manner I have been treated by my agent James Morris and the publishing team. James has not taken kindly to my insistence on quality for my book Indigenous Knowledge in Traditional Upland Rice Farming in Sierra Leone.

I get the feeling that he feels bothered because of me asking for corrections, which led to the book being published with major errors in dates and grammar. Sadly, I have paid twice in the total sum of £300 for corrections to be made. Whilst I was requesting corrections the book was published in November 2023, much to my surprise. I was then sent complimentary copies which I have to discard for obvious reasons.

Now that I have got the book to the quality that I want and paid for the upgrade, James has sent me a disappointing email outrightly rejecting my request for complimentary copies. I feel very much let down because the publishing team isnt doing me a favour for upgrading my books. I made payment for the upgrade on top of several hours of toil in making the improvements. The very least I deserve is to get complimentary copies.

Besides, I started that I want to use those copies to promote marketing to targeted customers in Sierra Leone.

Added to the above, I now have to call the publishing in order to get a response to my emails to James. I would like to request another agent who will be available and happy to assist me moving forward.

With my thanks in advance

Jim Patewa

View full review
1 comment
Austin Macauley Publishers

Dear Jim, Thank you for updating your review and clarifying your position. We're pleased to hear that you're satisfied with the resolution provided.

Wishing you continued success with your book and future projects. Warm regards, Austin Macauley Publishers

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