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Austin Macauley Publishers

Austin Macauley Publishers

www.austinmacauley.com
What is your customer experience with Austin Macauley Publishers?

Austin Macauley Publishers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Austin Macauley Publishers has a 1.5 star rating from 33 reviews; overall sentiment is negative with frequent reports of unpaid royalties and poor customer service.

Key Takeaways for Future Customers

  • Read Austin Macauley Publishers reviews carefully and expect a pay-to-publish or vanity press model.
  • Document communications and allow time for refunds; many seek a refund for unresolved issues.
  • Expect limited marketing, possible editorial problems, and disputes over royalty statements.

Negative Feedback / Risk Areas

  • Numerous customer complaints about missing royalties and opaque royalty accounting.
  • Repeated reports of poor customer service, slow responses, and contract disputes.
  • High price level and claims of inadequate marketing and low-quality production.

Positive Feedback

Some authors report satisfactory production, reachable staff, and completed publications for first-time authors.

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Media from reviews

Austin Macauley Publishers - Hustlers in the worst way
Austin Macauley Publishers - For the last five years I have written Certainly not a...Austin Macauley Publishers - For the last five years I have written Certainly... - Image 2Austin Macauley Publishers - For the last five years I have written Certainly... - Image 3Austin Macauley Publishers - For the last five years I have written Certainly... - Image 4Austin Macauley Publishers - Provide feedback to the publisher and give other writers the...Austin Macauley Publishers - They pitched me with very flattering praise of my...
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Crystal K Jym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richmond, British Columbia

They ripped me off n stole my money and wasted my time!

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They steal your money, meanwhile doing less than what you could do on your own with sites like Amazon and Barnes & Noble. Don't get ripped off like me!

Loss:
$5000
Cons:
  • All

Preferred solution: Apology

User's recommendation: Don't do it!!!!

View full review
Stephen M Elm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hustlers in the worst way

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AI Highlights
  • - They offered publishing, then asked me to pay.
  • - No royalties from Amazon; UK direct only.
  • - They edited my manuscript and did not return it.
Austin Macauley Publishers - Hustlers in the worst way

This company first said they wanted to publish my book, to say a few weeks later they wanted me to pay for it. I unwisely did and have not been receiving my royalties from my Amazon sales.

The cost from them was nearly the same, so I'd buy from Amazon and sign and resell my books. I've purchased a hundred books with no royalties from Amazon, only from them in the UK directly, which has been limited. I have referred countless others to Amazon to purchase, but have received no royalties from people who showed me the book they purchased. I don't know how many others have bought my book I have not been paid for.

Also, they butchered my manuscript after I hired my own freelance editor to revise it. They changed correct things to fit their British minds or something.

They made tons of extra work, and I never got it back right after they got a hold of it. I'd avoid, avoid, avoid.

User's recommendation: Avoid at all cost

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Boudica L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Birmingham, England

They will steal your money

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AI Highlights
  • - Pressed to sign with a 7-day payment window.
  • - Illustrations were low quality or AI-generated.
  • - Requests to stop/cancel were ignored; 60% of £2500 charged.

An absolute scam. Gave me all the spiel to get me to sign, and the 7 days to pay them—designed to not let you think about it too long.

Every email was misread, and the illustrations given were cap cut or some cheap AI-generated rubbish. I asked them to stop sending me illustrations 6 times, and they just kept sending them unsolicited, nothing close to my idea. I asked 7 times to stop because I wished to cancel—ignored. Number 8 hit home, only for them to say the 7 odd illustrations will cost me 60% of my £2500!

The fact I kept telling them to stop didn't matter because they had done the work.

They will not listen and will just take your money. An absolute scam.

Loss:
$2500
Cons:
  • Money time and stress

Preferred solution: Full refund

User's recommendation: Avoid

View full review
Anonymous
map-marker Weybridge, Surrey

Bad bad bad publisher

They never promoted my book and said I sold less copies than I did. Now they have discontinued my book but are not paying me my royalties despite my emails then multiple times. Terrible company

User's recommendation: Stay away

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David R Zxp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

For the last five years I have written Certainly not a Celebrity I have sent 39 emails detailing my story .I have Secondary Cancer Stage Four and the Production Team at AM have been wonderful to me.

Austin Macauley Publishers - For the last five years I have written Certainly not a...
Austin Macauley Publishers - For the last five years I have written Certainly... - Image 2
Austin Macauley Publishers - For the last five years I have written Certainly... - Image 3
Austin Macauley Publishers - For the last five years I have written Certainly... - Image 4

Austin macauley are a 5star publication organisation they work very hard to let first time authors to tell their story

Loss:
$11
Pros:
  • Excellent publisher
Cons:
  • No cons

Preferred solution: Zero

User's recommendation: Austin McCauley are brilliant in getting your book published

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Anonymous
map-marker Blenheim, Marlborough

Provide feedback to the publisher and give other writers the benefit of my experience.

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AI Highlights
  • - The book went to print four months early.
  • - They were in regular contact and willing to answer queries; very satisfied.
Austin Macauley Publishers - Provide feedback to the publisher and give other writers the...

My book 'Cornelius and Cedric's Woodland Adventure' went to print four months early from the initial publication date given. They made a very good job of the book, cover to cover.

Regularly in contact and wiling to answer my queries.

Very satisfied with the overall result. Thank you.

User's recommendation: I say you can give them a go. They have several options available to publish your book, and it's not much work to enquire.

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DEBORAH Y Usc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was a victim of fraudulent contract & no royalties have been paid to-date. AMP are a scam their business practice is criminal and 100% in their favor, theres no transparency and zero accountability

AI Highlights
  • - Paid over 5,000 AUD for a contribution contract; no royalties paid.
  • - Book published and sold globally with no transparency.
Austin Macauley Publishers - I was a victim of fraudulent contract & no royalties have...
Updated by user Aug 21, 2025

Join me in shutting this scam business down, protect others from being taken to the cleaners

Original review Jul 31, 2025

I seriously want people to join a class action to stop this fraud. I paid over $5,000 AUD for a contribution contract; the book was published and sold everywhere globally.

To date, no royalties have been paid to me. There's no transparency. AMP needs to pay me $10,000 US for reimbursement plus compensation if they want a resolution.

Let's join forces and expose this scam for trusting unsuspecting authors. My email is debray65@***.com.au

Loss:
$5
Pros:
  • Fraud
  • There is no pros
  • Criminal contract & lied to
Cons:
  • No transparency
  • Criminal
  • Take your money under false promises

Preferred solution: $10,000USD would be a acceptable compensation for fraud, stress and victim of criminal contract.

User's recommendation: Self Publish your work only then will you see the results & royalties, AMP are crooks with criminal contracts 100% in their favor.

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DEBORAH Y Usc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Class Action to shut this SCAM business down

AI Highlights
  • - AMP is aware of my class-action plan; I have advised it.
  • - No royalties have been paid to date; complaints have not been resolved.

AMP are already aware of my intentions to bring a class action to shut down AMP, I have advised AMP many times.

This is more evidence I have been transparent and working towards a large group of victims.

This is evidence AMP continue to scam me and others from royalties etc.

This is evidence AMP dont take initiative to resolve their complaints.

No royalties have been paid to date and a false value would be paid if indeed it was paid.

Loss:
$10000
Cons:
  • Its a scam

Preferred solution: Full refund

User's recommendation: Do Not Deal with Austin Macauly Publishers

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Jeanpierre Dyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shocking company.

AI Highlights
  • - They take your money and you never see royalties.
  • - They conduct zero marketing.
  • - They are nice at signing but forget it and do not promote your book.

They take your money and you never see any royalties.

They conduct zero marketing.

All lovely when you first sign a contract. Then forget it. They do nothing to promote your book.

Bunch of crooks.

Loss:
$30
Cons:
  • Too many to mention

Preferred solution: Apology

User's recommendation: Keep well clear

View full review
1 comment
Austin Macauley Publishers

Hi there, Please could you provide your book title or pen name? Alternatively, please send an email to our team so we can investigate your publishing journey. Much appreciated Austin Macauley Publishers.

Richardo Vwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

They pitched me with very flattering praise of my self-published book virtually assuring success! They got my 1/3 of $2900 and after 9 months only sold 3 copies! They are a scam!

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AI Highlights
  • - The final version had typos.
  • - Production and marketing teams were hard to work with.
  • - No marketing to reviewers or audiences; a pro-forma list was sent.
Austin Macauley Publishers - They pitched me with very flattering praise of my...
Austin Macauley Publishers - They pitched me with very flattering praise of my... - Image 2

The final version had numerous typos. The production team and marketing team were virtually impossible to work with.

They did not market the book to reviewers and audiences that would appreciate it, but rather sent out a pro-forma list of papers, booksellers, and libraries and received zero requests! They clearly lied to me about the potential for my book!

Loss:
$2900

Preferred solution: Full refund

User's recommendation: Avoid Austin Macauley and any other vanity/hybrid publishers like the plague! They are all a scam!

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Anonymous
map-marker Melbourne, Victoria

Dismal publishers.

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AI Highlights
  • - They charged £5,300 to publish and market.
  • - Blocked edits 8 mos prepub; 14s video, 7s promo.
  • - 300 scholarly sources; fiction removed; 1 per 2 countries.

Took 5,300 English pounds to publish and market my book. In return they stopped me from making changes 8 months before publication and provided a 14 second YouTube video,7 seconds of which promoted their own company.

I wrote a reference book with 300 scholarly articles consulted but the insulting hooligans allowed a work of fiction description that I had to remove. They sold 1 copy for every 2 countries the book was available in.

User's recommendation: Run from Austin Macauley Publishers. Dishonest.

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Keith B Gjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To give an opinion

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They published my book at great cost few years ago. They don't care if the book sells or not. I wish I have read more about them, back then.

User's recommendation: Avoid them

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Martin Wbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Breach of Contract, Misrepresentation, Fraud

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Original review updated Jan 13, 2025

Authors beware, Austin Macauley Publishers is not a publishing company but a company of parasites on the human creative impulse.

AMPs favoured tools are misrepresentation, false promises, creative accounting and legal threats:

First, they present themselves as a legitimate hybrid publisher, when in fact they barely qualify even to be called a vanity press.

Second, they promise you heaven and earth if you pay their ridiculous prices to publish your book. They will then proceed to deliver nothing but the barest minimum: they only "publish" your work so they can't be sued too easily.

Expect incompetent editing that you could do yourself in a half hour to take a year, and expect covers more suited to disgrace your work.

Expect their idea of "publishing and promoting" of your work to amount to no more than listing an e-book on the internet - which you can do yourself, say through Kindle Direct Publishing.

Third, expect to be defrauded on royalties and rights sales, and above all, expect to be told that royalties are only paid once the amount due reaches some threshold, rather than after each half year as their own contracts specify.

Fourth, expect to have all your complaints at their vast incompetence met with opaque replies or, if their finances are endangered, their favoured tool: legal threats which they hope you'll be too uninformed to counter. Note that AMP interprets the law very liberally, and that they are quite happy to systematically breach their own contracts.

Look elsewhere if you want to publish anything: you're better off throwing your books and your money down the drain than throwing them at this collective of scammers.

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1 comment
Austin Macauley Publishers

Hi Martin, Thank you for your feedback. We're sorry to hear about your experience, and we appreciate the opportunity to address your concerns.

At Austin Macauley Publishers, we take pride in our hybrid publishing model, which combines elements of traditional and independent publishing. We ensure that all books are published only after receiving final approval from the author on the edited copy, emphasizing collaboration and approval at each stage of the process. Regarding royalties, our contracts clearly outline the terms, including the thresholds for royalty payments. We encourage all authors to thoroughly review these details to ensure understanding and alignment of expectations from the outset.

Please know that we take your feedback seriously and are keen to address any specific issues you've encountered. We would appreciate the opportunity to discuss this matter directly with you to resolve any misunderstandings and explore potential remedies.

Please reach out to us at your earliest convenience or share your pen name or book title with us so our team can contact you. Kind regards, Austin Macauley Publishers

Pamela G Qav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Follow up review of Austin Macauley.

AI Highlights
  • - Royalty received: 28 pounds; contract terminated after I complained.
  • - They charge 2,500 to publish with minimal marketing and on-demand printing.
Updated by user Mar 15, 2025

They finally paid me my royalties after you sent them the review i wrote. They also revoked my contract.

They published a book that i wrote a few months ago.

I paid $2500 and then cancelled my contract because i complained. I will just try and let people know what a scam they are running.

Original review Feb 28, 2025

Firstly, it does not surprise me that Austin Macauley refused to read my review that you sent to them. They are cowards and they know their enterprise is shady.

I did receive my royalties, though - all 28 pounds. Coincidence? That would have no doubt dented their coffers. They also terminated my contract for complaining.

What a great business strategy: get the money, then get rid of the client. I have to emphasize again, this company is bad news. It advertises as a publishing company, admittedly, a hybrid one. You pay your $2,500, and then they have you.

There is no publishing involved - bare minimum marketing, your book is advertised on Amazon. They do not print any books in advance, only when a customer wants one, and then the customer has to wait weeks for a said book. The illustrations are shoddy. I had to edit the book myself three times.

Apparently, they have difficulty with the English language. They have no outlets to distribute your work. They need their arm twisted to pay you your royalties. The truth is, they have your money.

Job done! They know the market is saturated, mainly due to them. They couldn't care less if your book sells. Tell me, would you pay for a house that the builder had no idea how to attach a roof or windows?

No!

So, why should this company advertise as a publishing house when they have no intention or expertise to publish? (Granny with a bee in her bonnet)

Loss:
$2500

Preferred solution: This company investigated for false advertising and fraudulent practices

View full review
Yafet Ixi

They Scammed Me

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AI Highlights
  • - They demanded $7,000 to publish my work.
  • - They voided my file and are an absolute scam.

They acted as if they were interested in publishing my work. (I'm already a published author.) They sent me a contract and in its text was a provision that I WOULD PAY THEM $7000 TO PUBLISH MY WORK.

I told them they were out of their minds and that I would never pay anyone to publish my hard work. They sent back an obnoxious email telling me they had voided my file. They are an absolute scam.

Absolutely SHAMEFUL. Don't waste your time.

User's recommendation: AVOID AT ALL COSTS--SCAM.

View full review
1 comment
Austin Macauley Publishers

Hi Yafet, Whilst we cannot locate your correspondence with Austin Macauley Publishers, we understand that every author has different expectations when it comes to publishing. Denoting our publishing services as illegitimate can affect our hard working and talented authors that reside with us currently.

Our publishing contracts are determined based on an editorial assessment of each manuscript, and we strive to clearly communicate the terms involved. At Austin Macauley, we believe in giving authors the opportunity to be seen and heard to highlight their books and be visible in the professional publishing industry. This is why we utilise a partnership publishing model, which gives us both the opportunity to offer standard contracts at no cost if deemed mutually beneficial and the option to offer a partnership contract. If a partnership contract is offered, you will be required to contribute financially to publishing the book which is discussed with our editorial team and noted in an offer letter and contract.

Our model, is also utilised by other publishers in the industry, self publishing is also an avenue that requires investment from authors.

If our publishing services are not of interest, we kindly part ways in the hopes authors will choose the best route that fits their publishing goals. Warm regards, Austin Macauley Publishers

Anonymous
map-marker Schenectady, New York

If you are an ‘unknown’ author it is difficult to get your book out into the public.

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Austin Macauley has an excellent marketing team that will make your book visible through websites that reach out to the public in over 40 countries! And, should you need illustrations for your book, their art department is phenomenal!

User's recommendation: I had my contract reviewed by a corporate attorney who writes and reviews multi-million dollar contracts. They said my contract was fair to me and fair to my publisher.

View full review
1 comment
Austin Macauley Publishers

Hi, Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our marketing and design departments.

At Austin Macauley, we're passionate about supporting our authors and helping their work gain visibility worldwide.

We appreciate your trust and look forward to continuing this successful journey together. Warm regards, Austin Macauley Publishers

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